Frequently Asked Questions ?

What makes your cleaning method different?

We use eco-friendly soft-washing techniques that are gentle on surfaces while effectively removing grime, mould, lichen, and stains. This avoids the damage that high-pressure water can cause.

How experienced are you?

I’ve been in the exterior cleaning trade for over 10 years and run this business myself, so you’re dealing directly with someone who truly cares. As a homeowner too, I understand how important it is to keep your place looking great and running well, not just for appearance, but to protect the value of what’s likely your biggest investment.

Every job I take on is treated with the same level of care and attention I’d give my own home. My focus is on honest work, respectful service, and results you’ll be proud of.

Which areas in Auckland do you cover?

We proudly serve all areas across Auckland, from the North Shore to South Auckland, East to West, and everywhere in between. While we’re based in the Northwest, we regularly travel citywide to help homeowners and businesses.

There are no extra charges for mileage or travel; the quote you receive is what you pay, no surprises. We believe in fair, transparent pricing no matter where you’re located.

Is your work safe and environmentally responsible?

Absolutely. We use non-toxic cleaning solutions, follow best safety standards, and ensure all runoff is responsibly managed, keeping your property and garden protected.

How do I get a quote?

Setting a quote is easy, and completely free. Just click the “Request a Quote” button on our website or reach out directly.

📧 Email: sifa@eliteexteriorsolutions.co.nz
📞 Phone: (027) 779 9953

We’ll arrange a time to visit your property so we can provide a clear, personalised quote based on what you need, with no pressure, and no hidden costs.

Are you insured and licensed?

Yes, we sure are! We are fully insured, owner-operated, height and safety accredited, and compliant with all WorkSafe regulations for height and safety under the Health and Safety at Work Act 2015 (HSWA). We take responsibility for both quality and safety on every job.

What kind of results can I expect?

With Elite Exterior Solutions, your property will feel fresh, clean, and cared for like a mini home makeover without the big price tag. Most of our clients notice:

  • A noticeable lift in the home’s look and feel - perfect for hosting, selling, or simply enjoying your space again.

  • Deep removal of mould, moss, algae, and grime, especially in those spots you forgot were dirty.

  • Safer, cleaner driveways and paths that are less slippery and look brand new.

  • Longer-lasting paint and surfaces - our treatments protect your home from wear and tear.

  • Cleared-out gutters that work properly and won’t overflow when it rains.

One of our most common compliments is: “I didn’t realise how dirty it was until I saw the difference!” You can check out before-and-after photos and real customer feedback on our website and social pages to see what we mean.

How often should I get exterior cleaning done?

We recommend once a year or every two years for most homes. However, if your property has shaded areas, high foot traffic, or tends to get mould, mildew, or lichen buildup, it may need more frequent care.

If you live near the beach, it’s especially important to clean your home regularly. Salt air and sea spray can cause long-term damage to paint, metal, and other surfaces if left untreated. During your free quote visit, we’ll assess your home’s condition and suggest a cleaning schedule that suits your location and lifestyle.

How long does a typical job take?

Depends on property size and type of cleaning; most take a few hours to a full day. We provide an accurate time estimate before starting and ensure minimal disruption.

What if I have specialised cleaning needs (e.g. decks, patios)?

We customise services to suit your property, including driveways, patios, fences, decks, and more. Just mention it on your quote request and we’ll include it.

Can I see past work or reviews?

Absolutely! Check out our Gallery & Google Reviews section on the site for photos and client feedback. We take pride in consistently delivering stellar outcomes.

What happens if it rains on the day of the job?

We monitor the weather closely and will reschedule if conditions could compromise safety or quality. You’ll always be informed well in advance.

What payment methods do you accept?

We accept bank transfer and cash. Payment is requested upon job completion and receipted for your records.

Still have questions?

Get in touch:

  • 📧 sifa@eliteexteriorsolutions.co.nz

  • 📞 (027) 779 9953
    Or click Request a Quote on our website to send a message instantly.

Elite Exterior Solutions - expert care for your home's exterior, backed by years of trust, safety, and attention to detail.